Janie and Jack

About

Located at 1150 3rd Ave in New York, Janie and Jack has long been a destination for parents seeking upscale clothing for babies, toddlers, and young children. The boutique is known for its distinctive, whimsical aesthetic, offering a range of delicate embroidered pieces and formal party attire. For many families, the brand has been a go-to source for high-quality, stylish outfits designed for special occasions and everyday wear. The shopping experience at this Upper East Side location has drawn a wide spectrum of feedback from local patrons. While some visitors have praised the store for its beautiful collections and helpful staff members who provide a welcoming environment, others have reported significant frustrations regarding customer service standards and in-store policies. As the brand navigates a challenging retail landscape, shoppers have noted inconsistencies between online and in-store pricing, as well as changes to gift card acceptance policies. These varied experiences reflect a store that remains a recognizable name in children’s fashion, even as it faces scrutiny from its long-time customer base.

Reviews Janie and Jack

Customer experiences at this store are highly polarized, with many patrons praising the aesthetic quality of the clothing while expressing significant frustration regarding poor customer service and company policies. Frequent complaints highlight issues with staff behavior, the refusal to honor gift cards, and discrepancies between online and in-store pricing.

Opening hours

Friday

10 AM–7 PM

Monday

10 AM–7 PM

Sunday

12–6 PM

Tuesday

10 AM–7 PM

Saturday

10 AM–7 PM

Thursday

10 AM–7 PM

Wednesday

10 AM–7 PM

Contact

• 1150 3rd Ave, New York, NY 10065
• (212) 988-4120
• www.janieandjack.com/stores?lang=en_US