Business listingNew York
Jewelry store

Frost NYC

Jewelry store · New York

4.61,328 reviews

20 W 47th St #203, New York, NY 10036

Frost NYC

About

Located in the heart of New York City’s bustling jewelry district at 20 W 47th St, Frost NYC operates as a destination for those seeking a wide variety of fine jewelry, including gold chains, rings, and luxury timepieces. Situated on the second floor, the store offers a selection that ranges from simple, elegant designs to more intricate, eye-catching pieces intended to suit diverse personal styles and budgets. The business maintains a 4.6-star rating based on over 1,300 reviews, reflecting a range of customer experiences. Many patrons highlight the personalized attention provided by staff members, who often assist with custom requests, product inquiries, and the navigation of the purchasing process. While some clients report satisfaction with the service and the speed of delivery, others have raised concerns regarding quality control, the accuracy of product specifications, and the handling of repair and maintenance requests. Prospective buyers are encouraged to conduct their own due diligence when considering high-value acquisitions at this location.

Reviews Frost NYC

Customer experiences at Frost NYC are highly polarized, with many praising the personalized attention from specific staff members while others report significant issues with product quality and order accuracy. While some buyers highlight fast shipping and helpful service, others express frustration regarding defective merchandise, incorrect items, and difficult return processes.

Strengths

  • Attentive and helpful staff
  • Fast shipping and delivery
  • Customization and design assistance

Weaknesses

  • Defective or damaged jewelry
  • Incorrect items received
  • Difficult return and repair process

Best for

Customers who value direct, personalized communication with sales representatives for custom or high-end jewelry purchases.

Opening hours

Friday
10 AM–2 PM
Monday
10 AM–5:30 PM
Sunday
Closed
Tuesday
10 AM–5:30 PM
Saturday
Closed
Thursday
10 AM–5:30 PM
Wednesday
10 AM–5:30 PM

Contact

Frost NYCNew YorkJewelry store